June 1, 2021
In light of the recent changes regarding COVID-19, we are happy to announce that clients are welcome back in the practice again! We do ask that you wear a mask when inside the clinic. If you prefer to continue curbside care, we are happy to accommodate that as well. This has been a long time coming and we are so excited to get to see you all in person.
As the COVID-19 situation continues to change in our community, we are working each day to re-evaluate protocols that will continue to keep our team and our clients safe. Our decisions are made with the best interest of our team and clients in mind with a goal of being able to continuing seeing and caring for patients.
Our clinic continues to remain closed to clients and visitors. There is a MANDATORY curbside check-in/check-out for all patrons of our practice. While we know that this is not an ideal situation, and we do miss your faces, we want to continue to be able to remain here to care for your furry ones. We continue to treat and love your pets just as if you were in the room with them and understand the great trust you have placed in us to continue the care that you have come to know.
We will continue to remain “open” during the “safer at home” that is place for the State of Colorado and Larimer County. If you, or someone in your house, have recently tested positive for COVID-19, are currently awaiting test results, are in quarantine, or are sick or exhibiting any symptoms (fever, cough, not feeling well, or shortness of breath), or have been exposed to a COVID-19 patient, please call 970-221-9995 to re-schedule your appointment.
Our hours have changes and are subject to additional changes with new developments surrounding the current situation.
We are currently open: Monday through Thursday from 8 am to 5pm and Friday from 8:30 am to 5pm.
Curbside Check-in/Check-out process
When you arrive at the clinic for your appointment, please call 970-221-9995 and let us know you have arrived for your appointment. A team member will take a complete history about your pet over the phone and then come to your car to gather your pet. For the safety of everyone, our team member and you are to be wearing masks. Our team member will then bring your pet inside for their appointment. Unless told otherwise, please remain on site (outside in your car) so we can get your pet back to you immediately following the exam. If there are any additional questions or recommendations, the doctor or team member may need to contact you via phone during the appointment. After the exam and treatments are completed, the doctor or team member will call you to review what was done, recommendations that they have, and answer any questions you may have. We will then bring your pet out to you and collect payment.
If your pet is admitting to the clinic, the above process still applies. In preparation for these appointments, we do send your consent forms via email in advance. If you are unable to review those forms, a team member will review them at check-in and gather a history. When you arrive at your scheduled discharge time, please call 970-221-9995 so that we can review take home instructions, get you checked out and bring your pet out to you.
Picking up food or medications
Please call in advance for prescription and food refills. We want to make sure that we have items in stock as some things have been difficult to get. Once you arrive to pick up your food or medications, please call 970-221-9995 to let us know you have arrived. We will then bring your items out to you and collect payment. You may also order through our online store and food and medications will be shipped directly to your house. Please ask a team member for details.
We appreciate your cooperation and understanding of these protocols as we work to keep our team and clients safe.
To provide each pet excellent care in a Fear Free environment and to give each pet parent a “wow” experience.
Welcome to the only clinic in Larimer county that is certified in decreasing your pet’s fear, anxiety and stress. We strive to make each pet’s visit with us the best that it can be while providing you with valuable tools and information to keep your best friend happy and healthy for years to come.
Come join our family for a lifetime of care.